Paste a ticket or ask about a carrier. Every answer cites its records, or says it doesn’t have them.

• Pinnacle — Agate. An employee married last month and wants to add their spouse mid-year.
• Stealth — Lewis Palmer School District. A stop-loss reimbursement has sat six weeks.
• CAS — Bennett School District. A pre-approved claim came back denied. Where first?
• HPI — CE Broker/Propelus. The same denied claim — same route, or a different one?